top of page
backsd.png
  • I don't see my controllers shell. Can I mail in my own front housing shell?
    YES!! Mail in orders are absolutely welcomed! You can remove the shell yourself and ship it in or have one delivered from Amazon, Ebay, anywhere you prefer. I charge $25.00 for the customization for the front housing and $50.00 for an entire controller shell.
  • How do I create my own custom design for my controller?
    To create custom designs for your controller shell, you can either opt for pre-designed options available on our website or submit your unique design ideas to our customization team. Send us a message and our design team will help bring your personalized idea in to reality.
  • Can you install my new shell if I ship in my whole controller?
    Yes, there is an installation fee of $10 if the controller is shipped in for customization. This fee covers the labor and expertise required for the controller tear down for install of your new shell.
  • Can you install the shell for me?
    Yup! I charge $10.00 to install any controller shell. Send in your entire controller. Pick a design. Open your delivery and Its ready to go! This option is extremely helpful for PS5 controller owners because the controller needs to be completely broken down.
  • How can I contact customer support at Pixeled Customs?
    You can reach our customer support team by sending us a message through the contact form on our website. We strive to respond promptly to all inquiries and provide assistance with any queries or concerns you may have regarding our products or services.
  • Can I add my own name or gamertag to my ordered shell?
    Yes! Just add the text you'd like to the "personalization" area when ordering. If you already ordered and missed the button, just shoot a message with your order name and number and your wanted text.
  • How To Install My New Shell
    TOOLS NEEDED: Torx 8mm screw driver & Pry Tool (not included) Step 1- remove batteries, and rail grips Step 2- unscrew 5 screws (one is hidden under the serial number sticker) Step 3- remove and replace the top shell
bottom of page